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BUILD / Web applications

The digital product you actually need.

Portals, tools and interfaces built for one defined process: from prototype to release.

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The problem to solve.

When spreadsheets and separate tools are no longer enough, you need a web application built on the real process: who enters, which data they see, what they can do and what has to happen after.

The outcome

What you receive.

What you are left with

A navigable prototype
Roles, use cases and flows tested before development.
Working interfaces
Screens for concrete tasks, with loading states, errors and recovery.
Data and permissions
APIs, authentication and permissions defined per role and operation.
A documented release
Environments, configuration and procedures for updates and maintenance.

The usual order

01 · The real process
A person who owns the process, examples of the data, the operations that cannot be missing.
02 · Flows and prototype
Roles and use cases in a navigable prototype.
03 · Development
Interfaces, APIs, authentication and permissions.
04 · Testing and release
End-to-end scenarios per role, unauthorised access, invalid data; environments and procedures.

What we start from

A reference person
The person who knows the process.
Examples
Real data and the list of the operations that cannot be missing.
Integrations
Access and documentation for the APIs.
If there is nothing to connect
No existing tool to integrate: we start from the workflow, and the product is built.

The phases describe the usual order in which these elements are approached, not a calendar. “What we start from” lists what is needed on your side: where a piece does not exist yet — a page, a content, a flow, a tool — producing it enters the scope of the work. Times and costs are defined in the brief: there is no price on this page. To see what the structure of your site says today, the free audit reads any public URL: no payment, no account.

The scope

What we build.

01

Flows and prototype

Roles, use cases and a navigable prototype to verify daily work before development.

02

Working interfaces

Screens for completing concrete tasks, with loading states, errors and recovery.

03

Data and permissions

APIs, authentication and permissions defined for each role and operation.

04

A documented release

Environments, configuration and procedures for updates and maintenance.

Where it fits.

It is needed when a process has no tool that holds it: quotes, records, lists, an internal flow that today lives between spreadsheets and messages. In BUILD it is the step that follows the definition of the journey — first the flow, then the interface, then APIs and access, then the release with its checks. It often starts from work already begun on the site or on a commercial flow, sometimes it comes first: if the process is the heart of the service, the tool is part of the system, not an accessory. What is needed to say whether it is working — which events to count, on which people — is the work of GROW.

What it covers.

  • Research and prototypes
  • Interfaces and design systems
  • APIs and authentication
  • Testing and maintenance
Contexts

Where it applies.

The problem that brings you here.

Some pieces are not there yet.

The site is missing, or the booking flow, or the CRM: where do you start? You start from the journey that has to work, not from the tool. Define which pieces are needed and in what order, and we produce them: a site with its content, a booking or enquiry flow, the tool that holds your contacts. What already exists gets connected.

These are the situations described in Where to start, in the same shape in which you choose them: not a classification of sectors, but the point where you begin.

Before starting

What we need from you.

A person who owns the process, examples of the data and a list of the operations that cannot be missing. Integrations require access and API documentation.

Delivery criteria

How we verify it.

We test end-to-end scenarios for every role, unauthorised access, invalid data and interruptions of the connected services.

What it is not.

This is not a product to sell to everyone: it is a tool for a defined process, with a verifiable scope. You can start from the minimum path that produces a useful result and leave aside the features that do not help verify it. It does not promise a native app or offline operation: if those are needed, they are defined separately. It has no published price: it is quantified on the process, not on the number of screens. And a tool nobody uses is not a result: the first question is who will use it, how often, and what they will do when something does not work.

Questions

Can we start with an MVP?

Yes. We define the minimum path that produces a useful result and leave aside the features that do not help verify it.

Does the web app work on mobile?

We design for the devices actually used. Any offline or native requirement has to be defined separately.

Related steps

The system continues.